{"id":457,"date":"2022-03-18T16:52:38","date_gmt":"2022-03-18T07:52:38","guid":{"rendered":"https:\/\/lifeline-hoken.com\/?p=457"},"modified":"2022-06-01T15:05:40","modified_gmt":"2022-06-01T06:05:40","slug":"2021%e5%b9%b4%e5%ba%a6","status":"publish","type":"post","link":"https:\/\/lifeline-hoken.com\/?p=457","title":{"rendered":"2021\u5e74\u5ea6"},"content":{"rendered":"\n
\n

\uff11\uff0e\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3092\u7d4c\u55b6\u306b\u6d3b\u304b\u3059\u53d6\u308a\u7d44\u307f<\/strong><\/h2><\/div><\/div>\n\n\n\n
\u3000\u53d6\u308a\u7d44\u307f\u3000\u3000<\/td>\u304a\u5ba2\u3055\u307e\u304b\u3089\u9802\u3044\u305f\u300c\u610f\u898b\u300d\u300c\u8981\u671b\u300d\u300c\u4e0d\u6e80\uff08\u82e6\u60c5\uff09\u300d\u300c\u304a\u8912\u3081\u300d\u7b49\u3092\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3068\u3057\u3066\u5168\u793e\u54e1\u3067\u5171\u6709\u3057\u3001\u696d\u52d9\u904b\u55b6\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002
\u300c\u4e0d\u6e80\uff08\u82e6\u60c5\uff09\u300d\u306b\u3064\u3044\u3066\u306f\u8aa0\u610f\u3068\u8fc5\u901f\u306a\u5bfe\u5fdc\u3092\u7b2c\u4e00\u306b\u54c1\u8cea\u5411\u4e0a\u4f1a\u8b70\u3067\u5bfe\u5fdc\u7b56\u3092\u691c\u8a0e\u3057\u3001\u6539\u5584\u306b\u5411\u3051\u305f\u884c\u52d5\u3092\u8d77\u3053\u3057\u307e\u3059\u3002
\u5e38\u306b\u304a\u5ba2\u3055\u307e\u76ee\u7dda\u3067\u304a\u5ba2\u3055\u307e\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u4f53\u5236\u3067\u3001\u54c1\u8cea\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u307f\u307e\u3059\u3002<\/td><\/tr>
KPI<\/td>\u2460\u3000\u30a2\u30f3\u30b1\u30fc\u30c8NPS\u3000\uff15\uff10P
\u2461\u3000\u56de\u7b54\u7387\u3000\uff12\uff10\uff05
\u2462\u3000\u7dcf\u5408\u6e80\u8db3\u5ea6\u3000\uff18P\u4ee5\u4e0a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
    \n
  1. <\/div>
    \u4e2d\u9593\u7dcf\u62ec<\/span><\/span><\/span><\/div>
    \n

    \u2460\u3000\uff15\uff11\uff0e9P
    \u2461\u3000\uff18\uff0e\uff14%
    \u2462\u3000\uff18\uff0e\uff18P
    \u56de\u7b54\u7387\u304c\u5c11\u306a\u3044\u305f\u3081\u3001\u5951\u7d04\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u9023\u7d61\u306e\u5fb9\u5e95\u304c\u5fc5\u8981\u3068\u8003\u3048\u307e\u3059\u3002
    \u304a\u5ba2\u69d8\u306e\u58f0\u3092\u3088\u308a\u53cd\u6620\u3057\u305f\u904b\u55b6\u3092\u884c\u3063\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n\n\n\n

  2. <\/div>
    \u7dcf\u62ec<\/div>
    \n

    \u2460\u3000\uff14\uff12\uff0e\uff12P<\/p>\n\n\n\n

    \u2461\u3000\uff19\uff0e\uff14\uff05<\/p>\n\n\n\n

    \u2462\u3000\uff18\uff0e\uff18P<\/p>\n\n\n\n

    \u56de\u7b54\u7387\u304c\u4f4e\u304f\u5206\u6bcd\u304c\u5c0f\u3055\u3044\u3053\u3068\u304b\u3089\u3001\u624b\u7d9a\u304d\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u304c\u5fb9\u5e95\u3055\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u3068\u601d\u308f\u308c\u307e\u3059\u3002\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3092\u3088\u308a\u591a\u304f\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u3001\u4eca\u5f8c\u306f\u624b\u7d9a\u304d\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30b3\u30fc\u30eb\u3092\u884c\u3063\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n<\/ol>\n<\/div>\n\n\n\n

    \n

    \uff12\uff0e\u66f4\u6539\u6642\u306e\u65e9\u671f\u5bfe\u5fdc<\/strong><\/h2><\/div><\/div>\n\n\n\n
    \u3000\u53d6\u308a\u7d44\u307f\u3000\u3000<\/td>\u304a\u5ba2\u69d8\u306e\u5229\u76ca\u4fdd\u8b77\u306e\u305f\u3081\u3001\u304a\u5ba2\u69d8\u306e\u5229\u76ca\u3092\u4e0d\u5f53\u306b\u5bb3\u3059\u308b\u6050\u308c\u306e\u3042\u308b\u53d6\u5f15\u3092\u9069\u5207\u306b\u628a\u63e1\u30fb\u7ba1\u7406\u3059\u308b\u4f53\u5236\u8a2d\u5099\u3092\u6574\u3048\u307e\u3059\u3002
    \u6e80\u671f\uff12\u304b\u6708\u524d\u3088\u308a\u3054\u6848\u5185\u3092\u3057\u5185\u5bb9\u3092\u3054\u7406\u89e3\u9802\u304d\u691c\u8a0e\u3057\u3066\u3054\u52a0\u5165\u9802\u3051\u308b\u3088\u3046\u65e9\u671f\u306e\u3054\u6848\u5185\u3092\u5fc3\u304c\u3051\u307e\u3059\u3002<\/td><\/tr>
    KPI<\/td>\u65e9\u671f\u66f4\u6539\u7387\uff18\uff10\uff05<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \n
    1. <\/div>
      \u4e2d\u9593\u7dcf\u62ec<\/span><\/span><\/span><\/div>
      \n

      \uff18\uff18\uff0e\uff13\uff05
      \u5185\u52d9\u306b\u3088\u308b\u65e9\u671f\u9023\u7d61\u3092\u5fb9\u5e95\u3057\u3001\u304a\u5ba2\u69d8\u304c\u5b89\u5fc3\u3057\u3066\u3054\u5951\u7d04\u9802\u3051\u308b\u3088\u3046\u5f15\u304d\u7d9a\u304d\u53d6\u308a\u7d44\u3093\u3067\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n\n\n\n

    2. <\/div>
      \u7dcf\u62ec<\/div>
      \n

      \uff18\uff15\uff0e\uff15\uff05<\/p>\n\n\n\n

      \u6e80\u671f\uff12\u304b\u6708\u524d\u3088\u308a\u9806\u6b21\u3054\u6848\u5185\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u3002<\/p>\n<\/div><\/li>\n<\/ol>\n<\/div>\n\n\n\n

      \n

      \uff13\uff0e\u304a\u5ba2\u3055\u307e\u306e\u751f\u6d3b\u69d8\u5f0f\u5909\u5316\u306b\u5bfe\u5fdc\u3057\u305f\u5951\u7d04\u624b\u7d9a\u304d\u306e\u63a8\u9032<\/strong><\/h2><\/div><\/div>\n\n\n\n
      \u3000\u53d6\u308a\u7d44\u307f\u3000<\/td>\u52df\u96c6\u54c1\u8cea\u306e\u5747\u4e00\u5316\u3068\u3001\u4e0d\u5099\u306e\u524a\u6e1b\u306b\u3088\u308a\u3001\u304a\u5ba2\u3055\u307e\u5bfe\u5fdc\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u7e4b\u3052\u307e\u3059\u3002
      \u30c7\u30b8\u30bf\u30eb\u3092\u8d77\u70b9\u3068\u3057\u3066\u975e\u5bfe\u9762\u306e\u52df\u96c6\u5f62\u614b\u3092\u63a8\u9032\u3057\u53cc\u65b9\u5411\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u56f3\u308a\u307e\u3059\u3002<\/td><\/tr>
      KPI<\/td>\u65b0\u30e2\u30c7\u30eb\u624b\u7d9a\u304d\u7387\uff19\uff10%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        \n
      1. <\/div>
        \u4e2d\u9593\u7dcf\u62ec<\/span><\/span><\/span><\/div>
        \n

        \uff18\uff13\uff0e\uff15\uff05
        \u304a\u5ba2\u3055\u307e\u306b\u5408\u3063\u305f\u624b\u7d9a\u304d\u65b9\u6cd5\u3092\u3054\u63d0\u6848\u3057\u3001\u5c11\u3057\u305a\u3064\u30c7\u30b8\u30bf\u30eb\u5316\u3092\u5b9a\u7740\u3055\u305b\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n\n\n\n

      2. <\/div>
        \u7dcf\u62ec<\/div>
        \n

        \uff18\uff12\uff0e\uff18\uff05<\/p>\n\n\n\n

        \u90f5\u9001\u3067\u306e\u304a\u624b\u7d9a\u304d\u4f9d\u983c\u3082\u591a\u304f\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u307f\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u4eca\u5f8c\u306f\u3001\u4e8b\u524d\u306b\u975e\u5bfe\u9762\u624b\u7d9a\u304d\u304c\u53ef\u80fd\u3067\u3042\u308b\u65e8\u306e\u3054\u6848\u5185\u3092\u884c\u3063\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n<\/ol>\n<\/div>\n\n\n\n

        \n

        \uff14\uff0e\u4fdd\u967a\u6599\u306e\u652f\u6255\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u60c5\u5831\u63d0\u4f9b<\/strong><\/h2><\/div><\/div>\n\n\n\n
        \u3000\u53d6\u308a\u7d44\u307f\u3000\u3000<\/td>\u4fdd\u967a\u6599\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u30ec\u30b9\u5316\u306b\u4f34\u3044\u591a\u69d8\u306a\u652f\u6255\u6761\u4ef6\u306e\u4e2d\u3067\u3001\u304a\u5ba2\u3055\u307e\u306e\u5229\u4fbf\u6027\u3092\u512a\u5148\u3057\u305f\u304a\u652f\u6255\u65b9\u6cd5\u3092\u3054\u6848\u5185\u3057\u307e\u3059\u3002
        \u307e\u305f\u652f\u6255\u671f\u65e5\uff08\u5f15\u843d\u65e5\uff09\u306b\u3064\u3044\u3066\u3082\u8aa4\u89e3\u306e\u7121\u3044\u3088\u3046\u308f\u304b\u308a\u3084\u3059\u304f\u8aac\u660e\u3057\u307e\u3059\u3002<\/td><\/tr>
        KPI<\/td>\u2460\u3000\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u6255\u7387\u3000\uff11\uff13%
        \u2461\u3000\u30b9\u30de\u30db\u30b3\u30f3\u30d3\u30cb\u6255\u7387\u3000\u3000\uff15\uff10%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
          \n
        1. <\/div>
          \u4e2d\u9593\u7dcf\u62ec<\/span><\/span><\/span><\/div>
          \n

          \u2460\u3000\uff12\uff10\uff0e\uff18\uff05
          \u2461\u3000\uff15\uff11\uff0e\uff14\uff05
          \u73fe\u91d1\u96c6\u91d1\u3092\u63a7\u3048\u3001\u30ad\u30e3\u30c3\u30b7\u30e5\u30ec\u30b9\u5316\u3092\u66f4\u306b\u63a8\u9032\u3059\u308b\u5fc5\u8981\u6027\u3092\u611f\u3058\u3001\u304a\u5ba2\u3055\u307e\u3078\u5408\u3063\u305f\u3054\u63d0\u6848\u304c\u51fa\u6765\u308b\u3088\u3046\u5bfe\u5fdc\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n\n\n\n

        2. <\/div>
          \u7dcf\u62ec<\/div>
          \n

          \u2460\u3000\uff11\uff14\uff0e\uff15\uff05<\/p>\n\n\n\n

          \u2461\u3000\uff15\uff13\uff0e\uff12\uff05<\/p>\n\n\n\n

          \u304a\u5ba2\u3055\u307e\u5229\u4fbf\u6027\u3092\u6700\u512a\u5148\u306b\u3001\u4eca\u5f8c\u3082\u591a\u69d8\u306a\u652f\u6255\u65b9\u6cd5\u306e\u5bfe\u5fdc\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n<\/ol>\n<\/div>\n\n\n\n

          \n

          \uff15\uff0e\u4e8b\u6545\u5bfe\u5fdc\u6642\u306e\u304a\u5ba2\u3055\u307e\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong><\/h2><\/div><\/div>\n\n\n\n
          \u53d6\u308a\u7d44\u307f<\/td>\u65e9\u671f\u4e8b\u6545\u89e3\u6c7a\u3078\u5411\u3051\u3066\u3001\u9032\u6357\u3092\u304a\u5ba2\u69d8\u3068\u5171\u6709\u3057\u4e0d\u5b89\u3092\u53d6\u308a\u9664\u304d\u307e\u3059\u3002
          \uff08\u5c06\u6765\u4fdd\u967a\u6599\u306e\u3054\u6848\u5185\u30fb\u8cac\u4efb\u5272\u5408\u306e\u8aac\u660e\u30fb\u4e8b\u6545\u76f8\u624b\u3078\u306e\u30b1\u30a2\u7b49\uff09<\/td><\/tr>
          KPI<\/td>\u4e8b\u6545\u5bfe\u5fdc\u7a93\u53e3\u5272\u5408\uff18\uff10%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
            \n
          1. <\/div>
            \u4e2d\u9593\u7dcf\u62ec<\/span><\/span><\/span><\/div>
            \n

            \uff18\uff13\uff0e\uff13\uff05
            \u5b89\u5fc3\u3092\u304a\u5c4a\u3051\u51fa\u6765\u308b\u3088\u3046\u3001\u304a\u5ba2\u3055\u307e\u306b\u5bc4\u308a\u6dfb\u3044\u3001\u65e9\u671f\u89e3\u6c7a\u3078\u5c0e\u3044\u3066\u3044\u3051\u308b\u3088\u3046\u3054\u5bfe\u5fdc\u81f4\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n\n\n\n

          2. <\/div>
            \u7dcf\u62ec<\/div>
            \n

            \uff18\uff15\uff0e\uff13\uff05<\/p>\n\n\n\n

            \u4eca\u5f8c\u3082\u65e9\u671f\u4e8b\u6545\u89e3\u6c7a\u3067\u304a\u5ba2\u3055\u307e\u3078\u5b89\u5fc3\u3092\u304a\u5c4a\u3051\u3067\u304d\u308b\u3088\u3046\u52aa\u3081\u307e\u3059\u3002<\/p>\n<\/div><\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            \u3000\u53d6\u308a\u7d44\u307f\u3000\u3000 \u304a\u5ba2\u3055\u307e\u304b\u3089\u9802\u3044\u305f\u300c\u610f\u898b\u300d\u300c\u8981\u671b\u300d\u300c\u4e0d\u6e80\uff08\u82e6\u60c5\uff09\u300d\u300c\u304a\u8912\u3081\u300d\u7b49\u3092\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3068\u3057\u3066\u5168\u793e\u54e1\u3067\u5171\u6709\u3057\u3001\u696d\u52d9\u904b\u55b6\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002\u300c\u4e0d\u6e80\uff08\u82e6\u60c5\uff09\u300d\u306b\u3064\u3044\u3066\u306f\u8aa0\u610f\u3068\u8fc5\u901f\u306a\u5bfe\u5fdc\u3092\u7b2c\u4e00\u306b\u54c1\u8cea\u5411\u4e0a\u4f1a\u8b70\u3067\u5bfe\u5fdc\u7b56\u3092\u691c\u8a0e\u3057\u3001\u6539 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-457","post","type-post","status-publish","format-standard","hentry","category-15"],"_links":{"self":[{"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/posts\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=457"}],"version-history":[{"count":3,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/posts\/457\/revisions"}],"predecessor-version":[{"id":839,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=\/wp\/v2\/posts\/457\/revisions\/839"}],"wp:attachment":[{"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=457"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=457"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lifeline-hoken.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}